Shipping Policy

Below you will find the average delivery time of all our packages:

- Once an order is placed, we need 1 - 3 business days to process the order. During the week it takes one business day, but if you order on a Friday evening or over the weekend, it may take a little longer.

- Once your order is processed, it is shipped and delivery takes an average of 7 - 12 business days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or comments, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.

Placing an Order

The ordering process at Monti.Melbourne is as simple as possible. First, you need to go to the product page and add the desired product to your cart. To do this, click on the black "Add to cart" button.

It is important to check whether you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" box. On the information page, you must fill in the correct address details. Make sure all information is correct. Once this information is correctly filled in, you can click on the "Continue to shipping" button.

On the "Shipping" page, you have the option to review the address details you entered. It is also noted that every shipment is sent completely free of charge. As a token of appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the "Continue to payment" box.

In the payment options, you have the choice between various payment methods. At Monti.Melbourne, all payment options are SSL-encrypted, so you can always rely on a secure payment environment.

- Credit card (AMEX, Mastercard, Maestro, Visa)

- EPS

- iDEAL

- Immediate

Once you have selected the correct payment method, you must click on the "Complete order" box and you will be redirected to the payment method you have chosen. Follow the instructions on this page to complete your order. Should you encounter any problems with your order, you can always contact us.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. No minimum order quantity is required.

Shipping Your Order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure we can offer fair prices for our products, we have chosen to collect packages in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other webshops, we are very busy and there may be delays due to the Corona crisis. Please take this into account when placing your order. We will do our best to ship your order as soon as possible.

To ensure that your order is shipped today, you can contact us by email. Our service team will be happy to advise you on the right solution.